How do I determine what version of Windows I’m using?

Microsoft Windows Operating System & version can be determined following below steps;   Click Start Click Run or if you see “Start Search” field click in it or just type winver and press Enter.   This will pull up a new About Windows window giving you the version of Microsoft Windows, the build info, and […]

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Prepare your computer for installing AntiVirus Solution

To make sure your Antivirus Solution installs correctly, follow these easy steps. This way you can easily preempt any errors with installation and ensure you get the best possible performance from your new Antivirus solution. Computer should meet minimum system requirements Most antivirus require below system requirements; Windows XP (SP2 and newer), Windows Vista, Windows […]

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How to create System Restore

Microsoft Windows includes a feature that enables your computer configuration to that of a previous time when the current software problem did not exist. The feature does this by creating a restore point where it records the computer settings at that time and date. When a new program is installed, the operating system automatically creates […]

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Cannot read my Memory card

Do not insert the memory cards when the in-use light is flashing. Doing so may cause data loss or permanent damage to the card. Some memory card have a read/write or security switch, Ensure the switch is set to write enabled before you attempt to write data to the card. Ensure the amount of data […]

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Safety Tips To Protect Your Mobile Device

When purchasing a Smartphone, know the features of the device, including the default settings. Turn off features of the device not needed to minimize the attack surface of the device. Depending on the type of phone, the operating system may have encryption available. This can be used to protect the user’s personal data in the […]

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CD and DVD Drives

The CD or DVD drive cannot read a disc, or it takes too long to start. Ensure the disc in inserted with the label facing up and centered in the tray. Wait at least 30 seconds for the drive to determine the type of media. Clean the disc with a disc cleaning kit, available from […]

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How To Test My Antivirus Solution?

To make sure that your Antivirus product is properly running, we recommend you using the Eicar test. Eicar test enables you to check your antivirus solution using a safe file developed for primarily for testing purposes. Its more or less like you taking a simulated car crash test. To test your antivirus solution, follow these […]

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How Can I Remove Other Security Solutions?

The purpose of installing a security solution is to provide protection and safety for your computer & online transactions. But when you have more than one security product on the same computer, the system becomes unstable. Its like running a car with two engines and each running in opposite direction. Most security solution installers automatically […]

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Audio

No Sound is Produced Press the mute button on the keyboard to see whether the mute feature is enabled. or Click the Windows Start Button, and then Control Panel. Click Hardware and Sound, and then Adjust system volume. If programs are muted, click the mute button to unmute. Click the Volume Icon ()on the task […]

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