Software Prorgam and Hardware Driver Reinstallation

If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by using the Recovery Manager program.

Note: Do not use the Recovery Manager program to reinstall software programs that came on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs.

Before you install a program, be sure you have a way to reinstall it. Check that it is still available from where you initially installed it (for example, discs or the internet). Or check that the program is in the list of the programs you can reinstall from the Recovery Manager.

To check the list of installed programs in the Recovery Manager:

1. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager.
2. Click Advanced Options, then Software program re-installation or Hardware driver reinstallation, and click Next.
3. Click Next at the Welcome screen.

A list of programs opens. Check whether your program is there.

To Uninstall a program.

1. Close all software programs and folders.
2. Uninstall the damaged program.
   1. Click the Windows Start Button, Control Panel.
   2. Under Programs, click Uninstall a program.
   3. Select the program you want to remove, and then click Uninstall.
   4. Click Yes if you want to continue with the uninstall process.

To Reinstall a program using Recovery Manager.

1. Click the Windows Start Button, All programs, Pc Help & Tools, and then click Recovery Manager.
2. Click Advanced Options, then Software program re-installation, and then click the Next.
3. Click Next at the Welcome screen.
4. Choose the program you want to install, click Next, and follow the onscreen instructions.
5. When you have finished reinstalling, restart the computer.

Note: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.